Certificate of Participation in Minute Taking and Meetings Administration

Course Objectives:

This three – day short course is designed to equip office professionals with the necessary skills and knowledge to excel in the critical areas of meeting management, agenda preparation, meeting procedures, and effective minute taking. The ability to capture accurate minutes and facilitate productive meetings is essential in any professional setting, contributing to improved communication, decision-making, and organisational effectiveness.

Exit Learning Outcomes:

On completion of this short course, participants should be able to:

1. Plan and manage meetings, ensuring they meet their objectives.
2. Prepare clear, purpose-driven agendas and distribute relevant materials in advance.
3. Demonstrate active listening and minute-taking skills, producing clear and concise meeting minutes.
4. Navigate meeting procedures and etiquette, whether in formal, informal, or virtual settings.
5. Use AI tools in minute taking.
6. Implement best practices for post-meeting follow-up, ensuring action items are tracked and accounted for, and maintaining clear and effective communication in the office environment.

Target Audience:

This course is designed for office professionals such as secretaries, personal assistants, and administrative employees who are responsible for meetings administration in public and private organisatons.

NQF Level andCreditsFee per participant and Duration

NCBSC

Fee per participant and Duration

N$ 4, 285.00

3 Days

Contact Person(s)

Dr. Esther Nuuyoma

Tel (w): +264 61 206 4539

Email:enuuyoma(at)unam.na