Certificate of Participation in Emotional Intelligence

Course Objectives:

The short course is intended to equip participants with the basic knowledge, practical skills and techniques necessary to enhance one’s own emotional intelligence towards self, family, colleagues and significant others.  Most important, to learn , recognize and manage emotions in a mature and effective manner. This course will further help participants understand that emotional intelligence can promote emotional wellness and serve as a protective shield against mental health disorders.  Individuals that manage their emotions effectively, can prevent emotional suffering and improve overall mental well-being.

Exit Learning Outcomes:

On completion of this short course, participants should be able to:

1. Define the concept of emotional intelligence (EQ) and its importance to any human relationship e.g. personal and professional relationships.
2. Explain with basic understanding the relationship between emotional intelligence and mental health.
3. Demonstrate practical emotional intelligence in any given situation.
4. Demonstrate emotional intelligence skills and techniques including empathy and social skills
5. Develop self-awareness in managing stress and conflict.
6. Value and recognize self and others’ emotions in establishing connectedness and mental health.

Target Audience:

Managers and corporate employees, Supervisors, and Team Leaders, HR Professionals, Teachers, Social Workers, Counsellors, Customer Service Personnel

Application Link:

https://forms.office.com/r/Jzg7JDwu3f

NQF Level and CreditsFee per participant and Duration

NQF Level: NCBSC

Fee per participant and Duration

N$ 6, 065.00
1 Week

Contact Person(s)

Mrs. Martha Jonas

Tel (w): +264 612 04751

Email: mjonas(at)unam.na