Course Objectives: This 3-day short course is designed to provide participants with an understanding of the importance of customer care and its impact on businesses, and how to apply best practices in communication and problem-solving to enhance customer satisfaction. Participants will also develop skills to handle difficult customers and create and sustain a customer-centric organisational culture. Exit Learning Outcomes: On […]
Course Objectives: This 3-day short course is designed to provide participants with an understanding of the specific requirements and expectations for project management reports. Participants will also learn to: plan and structure project reports for clarity and effectiveness, write project reports with a professional and project-focused tone, apply best practices for data presentation, analysis, and visualisation in project reports, revise […]
Course Objectives: Course Objectives: This short course is designed to provide participants with the knowledge and skills. needed to design and develop effective short courses. Participants will explore key principles, design strategies, and best practices for creating both credit-bearing and non-credit bearing short courses. Exit Learning Outcomes: On completion of this short course, participants should be able to: Explain the […]
Course Objectives: The aim of this short course is to capacitate TVET professionals with the skills on how to plan and develop their online courses and assessment activities. Exit Learning Outcomes: On completion of this short course, participants should be able to: Understand the fundamentals of planning and designing online courses using the principle of Constructive Alignment and Task Analysis […]
Course Objectives: The course aims to develop participants’ basic skills in key areas related to content creation, such as digital photography, videography, and graphic design, that would enable them to become content creators. As per Namibia’s National Human Resources Plan (2010 – 2025) which responds to the imperatives of Vision 2030, there is a need for deliberate human capacity development […]
Course Objectives: This three - day short course is designed to equip office professionals with the necessary skills and knowledge to excel in the critical areas of meeting management, agenda preparation, meeting procedures, and effective minute taking. The ability to capture accurate minutes and facilitate productive meetings is essential in any professional setting, contributing to improved communication, decision-making, and organisational […]
Course Objectives: Artificial Intelligence (AI) is a multi-disciplinary technology which can have immersive influence for many industries. Almost every industry has found ways how to leap the capabilities and potential benefits to their context. Education too can greatly benefit from AI developments at teaching and learning level. This course exposes the participants to the skills and knowledge on how to […]
Course Objectives: This course will help participants to gain knowledge and understanding on Strategy formulation, Implementation, execution and evaluation. Without anchoring managerial activities and tasks on strategy, organisations will fail and miss the necessary actions for their future. This course teaches the essentials of business strategy and tools needed for the analysis. Strategic Management gives a broader perspective to managers/ […]
Course Objectives: Blogs are custom-built webpages on which authors document either their life journals on highlights of their daily living, topics of special interests, research, hobbies and funs, poetries or generally anything. While developing webpages and sites may generally require technical skills, new web developments have made it easy for non-technical persons to be able to use available templates to […]
Course Objectives: Exit Learning Outcomes: On completion of this short course, participants should be able to: Target Audience: NQF Level andCreditsFee per participant and Duration NQF Level: 8 Credits: 18 Fee per participant and Duration N$ 8, 555.00 1 Weeks Contact Person(s) Mrs Emma Hipakua Tel: (W) 081 288 8885 Email: ehipakua(at)unam.na
Course Objectives: Exit Learning Outcomes: On completion of this short course, participants should be able to: Target Audience: NQF Level andCreditsFee per participant and Duration NQF Level: 5 Credits: 16 Fee per participant and Duration N$ 7, 745.00 1 Weeks Contact Person(s) Mrs Emma Hipakua Tel: (W) 081 288 8885 Email: ehipakua(at)unam.na
Course Objectives: The current trends in Higher Education emphasise student-centred learning and teaching that is underpinned by constructivist approaches. This professional development course is developed to support educators to acquire knowledge and skills to utilise online tools for blended learning delivery modes that are student-centered, using Learning Management Systems. The course will support participants to appreciate instructional technologies and be […]